We want our clients to be happy with the products purchased from our stores. If you are not completely satisfied, you can return the product to us and we will either repair it, replace it, or credit your account, subject to the below terms.

This Policy applies to products bought from any Maskscara Depot, our main warehouse and online store. This policy excludes Agents, Bulk Group purchases and Third-Party Re-Sellers which is dealt with separately. Certain parts of our returns Policy do not apply to Agents, Bulk Group Purchases & Resellers, which is indicated in the relevant section below.

Please check your online order and address information carefully as we cannot make changes once your order is completed.

This Policy forms part of the Maskscara Terms and Conditions, and so words defined in the Terms and Conditions have the same meaning in this Policy, unless the context indicates otherwise.

Nothing in this Policy is intended to limit your statutory rights in any way.

Please select the icon below for the relevant policy.