Prepare your return

Return Instructions

If you need to return an item, please ensure it is carefully packaged to avoid damage during transit.

To be eligible for a return, the item must meet the following conditions:

  • The item must be in its original packaging.

  • All accessories and parts must be included.

  • Any seals (if applicable) must remain intact.

If these conditions are not met, we will unfortunately be unable to accept the return, and the item will be sent back to you.

If necessary, you may initiate a new return with the proper packaging and components. Please note that a collection and shipping fee may apply for the return or replacement process (if applicable)